CareMaster: Trusted by Eastern NC Since 1968
24/7 Water Damage & Disaster Restoration in New Bern, NC
CareMaster proudly serves New Bern, NC, and surrounding Craven County neighborhoods. Our IICRC-certified team is always ready to respond to water damage, fire and smoke cleanup, mold remediation, and storm recovery. Alongside our restoration expertise, we also provide professional remodeling and renovation services to help homeowners and businesses rebuild, upgrade, and enhance their spaces.
For more than 57 years, we’ve been protecting properties, building trust, and strengthening communities across Eastern North Carolina. Get in touch today to start your restoration or renovation project with confidence.
Restoration & Cleaning Services in New Bern, NC
CareMaster provides complete restoration and cleaning solutions for homes and businesses across New Bern and Craven County.
How Can We Help You, New Bern?
Not an emergency? If you’re in New Bern or nearby areas, fill out this quick form and a CareMaster New Bern team member will call you back as soon as possible to schedule your service.
Why New Bern Trusts CareMaster
Proudly Serving New Bern, Craven County, and Surrounding Areas
Based in Greenville, NC, CareMaster’s service area covers all of Craven County, including New Bern, Havelock, and Vanceboro, and extends throughout Eastern North Carolina to nearby cities like Kinston, Washington, and Jacksonville. We serve residential and commercial clients across these communities with reliable restoration, cleaning, and remodeling services.
Hear From Our Satisfied Clients
Case Study: Flood Cleanup & Structural Drying in New Bern, NC
When a strong coastal storm pushed Neuse River waters into nearby low-lying areas, several neighborhoods along the New Bern riverfront experienced rapid flooding. One homeowner watched several inches of water enter their first floor, soaking furniture, baseboards, and flooring. Worried about their belongings and the potential for long-term structural damage, they contacted CareMaster as soon as it was safe.
Our team arrived quickly to extract remaining water, remove saturated materials, and search for any hidden moisture inside wall cavities. We then installed commercial air movers and dehumidifiers to dry the structure and prevent mold growth. The homeowners’ furniture and belongings were carefully packed out, cleaned, and stored until reconstruction was complete. After sanitizing the affected areas, CareMaster restored the damaged rooms with new drywall, trim, and flooring that met current code and safety standards.
Thanks to fast action and thorough documentation for the insurance carrier, the home was fully restored in a short time, giving the family peace of mind and a safe space to return to.
We were devastated when our home flooded, but CareMaster took care of everything. They showed up fast, dried out the house, saved our belongings, and rebuilt the damaged areas.
Investing in New Bern’s Safety & Future
CareMaster is proud to support New Bern and surrounding Craven County communities through service, education, and local partnerships. We believe in building a stronger future by working alongside organizations such as Craven Community College and the University of Mount Olive at New Bern to help prepare the next generation of skilled professionals. Whether we’re restoring homes, assisting after storms, or contributing to local initiatives, our goal is to help New Bern continue to grow, thrive, and stand ready for the challenges ahead.
Learn more about the educational and workforce programs offered by our local partners:
New Bern & Craven County Emergency Resources
If you’re experiencing an emergency, please call 911. For non-emergency situations, the resources below can help connect you with trusted local services and emergency management contacts across New Bern and Craven County.
New Bern Fire-Rescue
Craven County Emergency Preparedness
Craven County Emergency Services
FEMA
Your New Bern, NC Experts for Restoration, Remodeling, & Cleaning
From water and fire damage to remodeling or deep cleaning, CareMaster New Bern is here when you need us. Call now for 24/7 emergency help, or request a free assessment from our local team today.
Frequently Asked Questions
What types of restoration services do you provide in New Bern, NC?
We assist homeowners and businesses throughout New Bern and Craven County with water damage cleanup, fire and smoke restoration, mold remediation, storm and hurricane recovery, and full reconstruction. Whether it’s a small issue or a major loss, our team can manage the entire process from mitigation through rebuild.
How do you respond to flooding issues in New Bern?
New Bern sits at the confluence of the Neuse and Trent Rivers, near the headwaters of Pamlico Sound, which makes the area especially vulnerable to flooding. Because of this, we provide rapid water extraction, structural drying, moisture mapping, and mold prevention services designed specifically for flood-prone properties. Our goal is to stabilize your home or business quickly and minimize long-term damage caused by rising water or high humidity.
Can you help with hurricane and coastal storm damage?
Yes. We frequently respond to hurricane-related damage, including wind, surge, roof failures, flooding, and debris impacts. Once conditions are safe, our team can handle emergency board-ups, water removal, drying, structural repairs, and full reconstruction for both residential and commercial properties.
Do you assist with insurance claims for New Bern property damage?
Absolutely. We work directly with major insurance carriers throughout Craven County. Our team documents all damage, creates detailed repair estimates, and coordinates with your adjuster to help streamline the claims process from start to finish.
Are you licensed to perform reconstruction after cleanup is complete?
Yes. We are fully licensed general contractors in North Carolina. After mitigation, we can rebuild damaged interiors, roofing, structural components, and finishes. New Bern clients appreciate that one coordinated team handles everything from the initial cleanup through the final reconstruction.