CareMaster: Trusted by Eastern NC Since 1968
24/7 Water Damage & Disaster Restoration in Jacksonville, NC
CareMaster proudly serves Jacksonville, NC, and surrounding Onslow County neighborhoods. Our IICRC-certified team is always ready to respond to water damage, fire and smoke cleanup, mold remediation, and storm recovery. Alongside our restoration expertise, we also provide professional remodeling and renovation services to help homeowners and businesses rebuild, upgrade, and enhance their spaces.
For more than 57 years, we’ve been protecting properties, building trust, and strengthening communities across Eastern North Carolina. Get in touch today to start your restoration or renovation project with confidence.
Restoration & Cleaning Services in Jacksonville, NC
CareMaster provides complete restoration and cleaning solutions for homes and businesses across Jacksonville and Onslow County.
How Can We Help You, Jacksonville?
Not an emergency? If you’re in Jacksonville or nearby areas, fill out this quick form and a CareMaster Jacksonville team member will call you back as soon as possible to schedule your service.
Why Jacksonville Trusts CareMaster
Proudly Serving Jacksonville, Onslow County, and Surrounding Areas
Based in Greenville, NC, CareMaster’s service area includes all of Onslow County—covering communities such as Jacksonville, Richlands, Sneads Ferry, Swansboro, and Holly Ridge—and extends throughout Eastern North Carolina to nearby areas like New Bern, Kinston, and Morehead City. We serve residential and commercial clients across the region with reliable restoration, cleaning, and remodeling services.
Hear From Our Satisfied Clients
Case Study: Roof Leak & Mold Remediation in Onslow County
After a late-season tropical storm swept through Jacksonville, high winds and driving rain damaged the roof of a two-story home near Camp Lejeune. At first, the homeowners noticed only a small ceiling stain in an upstairs bedroom. Weeks later, they began smelling a musty odor and discovered that moisture from the storm had seeped into the attic, causing hidden mold growth across the insulation and rafters.
The family contacted CareMaster for professional help after realizing the problem was spreading. Our technicians performed a full moisture and air-quality inspection, confirming active mold contamination in the attic and ceiling cavities. We safely removed affected insulation and drywall, applied HEPA vacuuming and antimicrobial treatments, and installed industrial dehumidifiers to stabilize humidity levels. Once the space was fully cleaned and sanitized, CareMaster’s reconstruction team repaired the damaged roof decking, replaced insulation, and refinished the ceilings and walls to their original condition.
Thanks to CareMaster’s quick response, clear communication, and coordination with the homeowner’s insurance, the project was completed smoothly. The family was left with a fully repaired ceiling and a clean, mold-free home.
We thought it was just a small roof leak, but CareMaster found hidden mold and took care of everything. They fixed the damage, cleaned it all up, and worked with our insurance so we didn’t have to stress. Our ceiling looks good as new.
Investing in Jacksonville & Onslow County’s Safety & Future
CareMaster is proud to support Jacksonville and the surrounding Onslow County communities, including the families, service members, and civilian personnel connected to Camp Lejeune and New River Air Station. Through ongoing service, local involvement, and dependable restoration work, we help strengthen neighborhoods and support the growth of local businesses.
We believe in building a stronger future by working alongside organizations such as Coastal Carolina Community College, Miller-Motte College – Jacksonville, and the University of Mount Olive – Jacksonville Campus to help prepare the next generation of skilled professionals. Whether we’re restoring homes, assisting after storms, or contributing to local initiatives, our goal is to help Jacksonville continue to grow, thrive, and stand ready for the challenges ahead.
Explore the educational and workforce programs at our local partners:
Coastal Carolina Community College
Jacksonville & Onslow County Emergency Resources
If you’re experiencing an emergency, please call 911. For non-emergency situations, the resources below can help connect you with trusted local services and emergency management contacts across Jacksonville and Onslow County.
Jacksonville Emergency Preparedness
Jacksonville Fire Department
Onslow County Emergency Services
FEMA
Your Jacksonville, NC Experts for Restoration, Remodeling, & Cleaning
From water and fire damage to remodeling or deep cleaning, CareMaster Jacksonville is here when you need us. Call now for 24/7 emergency help, or request a free assessment from our local team today.
Frequently Asked Questions
What should I do if my Jacksonville property floods?
Your safety comes first. If there’s active flooding, rising water, or structural instability, contact emergency services immediately and avoid entering the property. Once conditions are safe, our team can assess the damage, extract standing water, dry affected areas, and begin full structural and moisture remediation for homes and businesses throughout Jacksonville and Onslow County.
Do you handle storm and hurricane damage in Jacksonville, NC?
Yes. Jacksonville is highly vulnerable to tropical storms, hurricanes, and coastal weather systems, and we provide full storm-damage response including water extraction, structural drying, debris removal, roof and siding repairs, and full reconstruction. We’re equipped to respond quickly after major weather events to help stabilize and restore your property as fast as possible.
Can you help with mold growth caused by flooding or storm damage?
Absolutely. Flooding from the New River, storm surge, or heavy coastal rainfall can lead to rapid mold growth. Our certified technicians provide complete moisture mapping, containment, removal, and remediation to eliminate mold safely. We also address the underlying moisture issues to help prevent it from returning.
Are you able to work with my insurance provider?
Yes. We work directly with major insurance carriers serving Jacksonville and surrounding Onslow County communities. Our team documents all property damage, provides detailed estimates, and coordinates with your adjuster to help move your claim forward smoothly.
Do you provide reconstruction after a major storm or water damage?
Yes. Once cleanup and mitigation are complete, we offer full reconstruction and repairs. As fully licensed general contractors in North Carolina, we can rebuild damaged roofing, flooring, drywall, structural components, and interior finishes, restoring your Jacksonville property to pre-loss condition with one coordinated team from start to finish.