Large Loss Claims
North Carolina’s Trusted Experts for Large Loss Claims & Catastrophic Restoration
When major disasters strike, CareMaster is the restoration partner large property owners trust most. Serving commercial, industrial, and multi-family facilities across Greenville, Raleigh, and surrounding areas, our IICRC-certified team delivers rapid, full-scale recovery for complex large loss claims.
What Is a Large Loss Claim?
A large loss claim typically involves extensive damage to commercial, industrial, or multi-family properties—often exceeding $50,000 in restoration costs. These events may include major fires, floods, storms, or other disasters that demand advanced logistics, specialized equipment, and coordinated project management.
Who We Serve
If you oversee large or high-value properties facing catastrophic damage, CareMaster is your proven restoration partner.
We specialize in complex, high-stakes recovery for organizations that can’t afford downtime or disruption. Our clients include:
- Commercial Property Managers
- Industrial Facility Operators
- Multi-Family Housing Owners
- Insurance Agents & Adjusters
- School & Healthcare Facility Directors
- Government & Municipal Leaders
Why Choose CareMaster for Large Loss Claims?
For catastrophic property damage and complex claims, CareMaster delivers the expertise and coordination major losses require.
24/7 Rapid Response
Immediate mobilization for fire, water, mold, or storm emergencies, ensuring fast containment and mitigation anytime, day or night.
Dual-Certified Experts
We’re both IICRC-certified restoration specialists and licensed general contractors, allowing us to manage every phase of recovery.
Insurance & Carrier Coordination
We work directly with adjusters and carriers, handling all documentation, communication, and approvals to keep the claims process efficient and hassle-free.
Industry-Standard Estimates
We use Xactimate and Symbility, the same estimating software used by most major insurance carriers, ensuring fair pricing, consistency, and transparency.
Advanced Technology
We employ cutting-edge tools including moisture mapping, thermal imaging, and iCat digital tracking.
Proven Track Record
Facility managers, adjusters, and property owners across North Carolina trust CareMaster for large-scale recovery solutions.
Our Large Loss Claims Process: Coordinated Recovery from Start to Finish
Managing a large-scale property loss requires precision, coordination, and experience. CareMaster’s dedicated catastrophe response team handles every stage—from assessment and estimation to mitigation and full reconstruction—with speed and professionalism. Our process ensures accuracy, transparency, and efficiency for every claim, no matter the scale. Here’s what to expect:
Immediate Dispatch & Assessment
Call, email, or submit an online referral—our catastrophe team arrives on-site within hours. Each inspection includes digital photography, moisture mapping, and a full structural evaluation to assess the extent of damage.
Carrier-Approved Estimate
We prepare a detailed scope of work using Xactimate and Symbility, complete with line-item pricing and photographic documentation. Reports are delivered directly to you and your carrier for faster approvals and transparency.
Emergency Mitigation & Stabilization
Our team provides immediate board-up, tarping, structural shoring, and large-scale water extraction to prevent secondary damage. Industrial dehumidifiers, air movers, and specialty equipment are deployed to begin structural drying right away.
Content Management & Contents Restoration
We handle secure pack-out and inventory using our climate-controlled facilities and iCat digital tracking system. Contents are cleaned using ultrasonic methods and safely stored until restoration is complete.
Full Reconstruction & Repairs
Licensed general contractors oversee every stage of rebuilding—from framing and electrical work to mechanical systems and final finishes. We coordinate with engineers, architects, and local authorities to ensure full code compliance and permitting.
Final Walkthrough & Warranty
A comprehensive walkthrough is conducted with all stakeholders to confirm completion and satisfaction. Every reconstruction project includes a five-year workmanship warranty for lasting quality assurance.
Common Large Loss Scenarios
Commercial Fires:
Comprehensive smoke, soot, and structural restoration for factories, warehouses, office buildings, and retail complexes.
Industrial Floods:
Large-scale water extraction, structural drying, and dehumidification for manufacturing plants and distribution centers.
Multi-Family Disasters:
Full restoration for apartment complexes, condominiums, senior living facilities, and other multi-unit properties.
Storm & Wind Damage:
Emergency roof tarping, board-up, and full reconstruction after hurricanes, tornadoes, or severe thunderstorms.
Facility Systems Failures:
Cleanup and restoration for HVAC contamination, mold outbreaks, and major plumbing or mechanical failures disrupting operations.
Overcoming Large Loss Challenges
Minimizing Downtime:
24/7 operations, advanced scheduling, and multi-crew coordination ensure faster recovery and reduced business interruption.
Accurate Scope & Pricing:
Xactimate- and Symbility-based estimating ensures transparent pricing, fair settlements, and expedited carrier approvals.
Complex Coordination:
Single point of contact for adjusters, engineers, contractors, and regulatory agencies—streamlining communication and oversight.
Safety & Compliance:
All work meets IICRC, OSHA, and local building standards, ensuring full safety, documentation, and code compliance throughout the project.
Frequently Asked Questions
How quickly can you mobilize for a large loss?
Our catastrophe response team is available around the clock and can deploy within hours anywhere in North Carolina for large loss or catastrophic restoration events.
Do you handle insurance documentation and communication?
Yes. We manage all documentation—including estimates, inventories, and reports—using industry-standard platforms like Xactimate and Symbility, ensuring accuracy and direct coordination with your insurance carrier.
What types of properties do you serve?
We specialize in restoring commercial, industrial, and institutional properties, including schools, healthcare facilities, apartment complexes, and large residential estates.
Can you help with business interruption claims?
Absolutely. We document property and operational losses, providing the detailed reports needed to support business interruption and additional expense claims.
How do you manage and restore contents?
All contents are digitally inventoried through iCat technology, then cleaned, restored, and securely stored in our climate-controlled warehouses. Owners and adjusters have real-time portal access throughout the process.
Can CareMaster manage a full-scale reconstruction?
Yes. Our licensed general contracting division oversees every phase of rebuilding—from structural work to finishes—with transparent updates, carrier-ready documentation, and code-compliant results.