Large Loss Claims

North Carolina’s Trusted Experts for Large Loss Claims & Catastrophic Restoration

When major disasters strike, CareMaster is the restoration partner large property owners trust most. Serving commercial, industrial, and multi-family facilities across Greenville, Raleigh, and surrounding areas, our IICRC-certified team delivers rapid, full-scale recovery for complex large loss claims.

What Is a Large Loss Claim?

A large loss claim typically involves extensive damage to commercial, industrial, or multi-family properties, often exceeding $50,000 in restoration costs. These events may include major fires, floods, storms, or other disasters that demand advanced logistics, specialized equipment, and coordinated project management.

Who We Serve

If you oversee large or high-value properties facing catastrophic damage, CareMaster is your proven restoration partner.

We specialize in complex, high-stakes recovery for organizations that can’t afford downtime or disruption. Our clients include:

  • Commercial Property Managers
  • Industrial Facility Operators
  • Multi-Family Housing Owners
  • Insurance Agents & Adjusters
  • School & Healthcare Facility Directors
  • Government & Municipal Leaders

Why Choose CareMaster for Large Loss Claims?

For catastrophic property damage and complex claims, CareMaster delivers the expertise and coordination major losses require.

Catastrophe-Ready Response

Our team mobilizes 24/7 with the specialized resources required to stabilize large structures, control hazards, and prevent further damage during major events.

Commercial & Industrial Expertise

We restore manufacturing plants, medical facilities, schools, retail centers, and large residential complexes with processes built for complex, high-stakes environments.

Advanced Project Management

Every phase is tracked through electronic job management, digital documentation, and iCat contents inventory for transparency and accuracy at scale.

Insurance Partnership & Accurate Scoping

We work directly with carriers and adjusters, using Xactimate and industry-standard pricing to align scopes early and streamline the claims process.

Streamlined Stakeholder Communication

Our project managers coordinate owners, insurers, subcontractors, and internal teams to keep everyone aligned and the project moving without delays.

Business Continuity Support

We reduce operational downtime with temporary repairs, phased restoration, relocation assistance, and continuity planning.

Solutions for Coverage Challenges

Thorough documentation helps prevent denials or underpayment, and we can recommend trusted public adjusters or legal allies when needed.

Dedicated Large Loss Coordination

Our experienced large-loss specialists oversee logistics, scheduling, safety, and resource allocation to ensure complex projects stay on track from start to finish.

Large Loss Scenarios We Handle

Our Large Loss Claims Process: Coordinated Recovery from Start to Finish

Managing a large-scale property loss requires precision, coordination, and experience. CareMaster’s dedicated catastrophe response team handles every stage—from assessment and estimation to mitigation and full reconstruction—with speed and professionalism. Our process ensures accuracy, transparency, and efficiency for every claim, no matter the scale. Here’s what to expect:

Emergency Response & Site Stabilization

Immediate 24/7 dispatch to secure the structure, prevent additional damage, and ensure a safe working environment.

Comprehensive Damage Assessment

Our team performs a full structural evaluation using moisture mapping, thermal imaging, and detailed photography, along with a complete inventory of damaged materials and contents.

Documentation & Insurance Coordination

All estimates, photos, and reports are uploaded to our job management system, supported by iCat digital inventory, while we coordinate directly with your insurer for faster approvals.

Large-Scale Mitigation & Restoration

We manage extraction, structural drying, debris removal, environmental controls, and full reconstruction, including electrical, mechanical, and specialty restoration for high-value items.

Business Continuity & Communication

Owners, managers, and insurers receive consistent updates, along with support for business interruption claims and temporary operational solutions.

Final Walkthrough & Claim Closeout

A joint inspection ensures all work meets expectations, followed by complete closeout documentation for compliance, warranty, and record-keeping.

Need Help With a Large Loss Claim?

Get experienced guidance from our dedicated large loss team. Call now to speak with a specialist, or book your free assessment below.

Frequently Asked Questions

Our catastrophe response team is available around the clock and can deploy within hours anywhere in North Carolina for large loss or catastrophic restoration events.

Yes. We manage all documentation—including estimates, inventories, and reports—using industry-standard platforms like Xactimate and Symbility, ensuring accuracy and direct coordination with your insurance carrier.

We specialize in restoring commercial, industrial, and institutional properties, including schools, healthcare facilities, apartment complexes, and large residential estates.

Absolutely. We document property and operational losses, providing the detailed reports needed to support business interruption and additional expense claims.

All contents are digitally inventoried through iCat technology, then cleaned, restored, and securely stored in our climate-controlled warehouses. Owners and adjusters have real-time portal access throughout the process.

Yes. Our licensed general contracting division oversees every phase of rebuilding—from structural work to finishes—with transparent updates, carrier-ready documentation, and code-compliant results.